Accessibility statement

What we do

• We build every page to be used with a keyboard alone, with the item in focus visibly marked.
• Pages use proper headings, lists, landmarks and labels, so screen readers can move through them.
• Meaningful images have text alternatives. Our animated illustrations have written descriptions.
• We choose text and background colours to meet AA contrast.
• If your device is set to reduce motion, animations are switched off or cut back, and the scrolling introduction on the homepage is skipped.
• Carousels that move on their own have a pause control.
• Forms have visible labels, say which fields are required and explain errors in words.
• All text is in the page itself, so it can be read with JavaScript switched off.

How we test

We test the site ourselves: by keyboard, with automated checks, at phone and desktop sizes and with reduced motion switched on. It has not yet been audited by an independent accessibility specialist, so we describe it as partly conforming to WCAG 2.2 level AA.

What we know isn't right yet

• The homepage opens with a scrolling animation. You have to scroll past it to reach the rest of the page, unless reduced motion is on. Every other page starts with its content.
• Some animated illustrations are hidden from screen readers and replaced by a written description, which summarises them and does not repeat every detail.
• The bot check on our forms is provided by a third party, and we don't control how it behaves.
• We haven't yet tested every page with every screen reader and browser pairing.

Tell us about a problem

If something on the site doesn't work for you, or you need information from it in another format, email info@aid-i.com or ring +353 85 864 4839. Tell us the page and what went wrong. We aim to reply within 5 business days, and we can run a free audit by email or phone if the form doesn't work for you.

If you're not happy with our reply

You can contact the Irish Human Rights and Equality Commission at ihrec.ie.